Guest Management Agent
External collaboration in Microsoft 365 is often necessary, but without proper control it can quickly become both a security risk and an administrative burden. Our Guest Management Agent service makes guest management as secure and structured as receiving visitors at your physical office. Guests are registered, approved, and granted time-limited access to the appropriate resources in Microsoft 365. The result is seamless collaboration with external partners—supported by clear rules, full traceability, and automated lifecycle management.
Full control of your digital guests
With Guest Management, your employees act as digital hosts who can easily invite external guests in a controlled way. Each collaboration is assigned a clear end date, and the system automatically sends reminders before access expires. This ensures that only authorised individuals have access to the right resources, and that collaboration ends when the agreed time period is over.
The benefits
- Increased security
- Less administrative workload for IT
- Full traceability and governance
- Improved compliance with internal and regulatory requirements
Included features
- Chat-based interface for creating and managing temporary guest accounts in your Microsoft 365 tenant and Microsoft Entra ID
- Guest registration with complete information: first name, last name, email, phone number, company
- Ability to register, modify, and extend expiration dates directly through the agent
- Support for allowing collaboration globally or restricting it through domain whitelisting (controlled external sharing)
- Automatic notifications to employees when a guest account is approaching its expiration date
- Monitoring of guest accounts to detect guests with missing or incomplete information
- Secure sharing for employees and guests through SharePoint, OneDrive, and Teams within your tenant
- Automatic removal of guest accounts in Entra ID when the collaboration period ends
Secure guest management for a fixed monthly fee
Guest Management Agent is delivered as a subscription service with a fixed monthly cost. At Exobe, we are responsible for operations, updates, and continuous improvements.
The service can be activated within minutes via Microsoft Marketplace (self-service). We then help you establish working methods and provide training to ensure secure guest management that is actually used in daily operations.
60-day free trial
Test Guest Management Agent in your own Microsoft 365 environment with a 60-day free evaluation period. You will have full functionality and can evaluate workflows, security, and impact before making a decision.
Price after the trial period:
7,990 SEK / Month
Featured customer case
nShift
Case
Nshift can now enable its employees and partners to work productively and collaborate securely by offering a guest management subscription service from Exobe. This ensures safer collaboration within Microsoft 365.
FAQ
What is secure guest management and why is it a leadership issue?
Secure guest management is about establishing control over which external users have access to your Microsoft 365 environment, under what conditions, and for how long. Without a clear structure for this, access is created outside your policies, often without anyone taking ownership of the issue. It is a leadership issue because the consequences of uncontrolled external access represent a business risk, not an IT risk.
Which organizations need structured guest management?
All organizations that collaborate with external parties in Microsoft 365 and handle sensitive information, whether it involves trade secrets, personal data, or regulated business information. The need is particularly clear in environments with many parallel collaborations, frequent rotation of external contacts, or compliance requirements.
What risks does unmanaged external access create?
When guest accounts lack structure, a number of concrete risks arise: access remains after the collaboration has ended, no one has clear ownership of the account, authentication levels are lower than for internal users, and activity is not monitored in the same way. The result is an environment where you can no longer guarantee who sees what, or why.
How does guest management relate to requirements such as NIS2 and GDPR?
NIS2 and GDPR require organizations to be able to document and control access to sensitive information. Guest accounts that lack a clear owner, time limitation, and access level are a direct exposure to these requirements. Structured guest management is not a response to a regulation, but a prerequisite for being able to demonstrate control, which is the core of what the regulations actually require.
How does Exobe’s guest management model work structurally?
We establish a model where each guest account in your Microsoft 365 environment and Azure Active Directory is created with a clear owner, a defined access level, and an automatic expiration date. Management takes place through a graphical interface that makes the process accessible without technical expertise. The structure ensures that at any given time you know exactly which external users are active in your environment.
What does the organization gain from working with this in a structured way?
You reduce friction in external collaborations without giving up control. You can collaborate securely in Microsoft 365 with external partners, suppliers, and consultants, knowing that access is time-limited, traceable, and anchored in clear ownership. This strengthens your ability to meet internal audits, external reviews, and regulatory requirements without manual detective work.
How is control maintained over time?
The model is designed to manage itself. Expiration dates are applied automatically, owners are notified, and access levels can be adjusted centrally. It does not require ongoing manual administration and does not create dependency on specific individuals. Governance is built into the structure, not dependent on the right person remembering the right thing at the right time.
How do we take the first step?
A good first step is to map what external access looks like in your environment today: how many active guest accounts exist, who owns them, and whether there is a common policy. We help you make that assessment and understand what a structured model would mean for your specific organization.
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