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Copilot Onboarding
When Copilot licenses are assigned on an ongoing basis, onboarding needs to work the same way. Copilot Onboarding by Exobe gives your organization a ready-made onboarding service that helps new users quickly get started with Microsoft 365 Copilot — with live sessions, concrete demonstrations, and a shared onboarding portal.
New users can join throughout the entire contract period. That means you don't need to gather all license holders into a single training effort or launch a new initiative every time more people get Copilot. You decide who gets Copilot. We help them get started and create value in their work.
From Copilot license to actual use
Assigning a Copilot license is easy. Getting people to change how they work is harder. Without a clear start, there's a real risk that users try a few features, don't quite see the benefit, and then go back to their old ways of working. Here's how Copilot Onboarding creates a shared, recurring path from new license to actual use.
1. The Copilot license is assigned. The organization decides which employees will get access to Copilot.
2. The user gets access to onboarding. New users can join on an ongoing basis throughout the contract period.
3. The user takes part in live sessions. Our change managers and experts show how Copilot is used in real work tasks, and participants get the chance to ask questions.
4. The onboarding portal remains available between sessions. Users can return to recorded sessions, short demonstrations, and concrete use cases whenever the need arises.
5. New ways of working start to take hold. The goal isn't just increased knowledge of Copilot, but for users to start using the technology where it actually creates value.
An ongoing onboarding service — not a course that goes stale
Copilot evolves quickly. Features get added, interfaces change, and new ways of working become possible. That's why we've built Copilot Onboarding by Exobe as an ongoing service rather than a static training program. The live sessions are held on a recurring basis and are continuously developed based on:
- New functionality in Microsoft 365 Copilot
- Changes to interfaces and services
- New usage patterns
- Insights from real-world use
- Questions and needs we encounter among our customers
This way, the organization can keep using the same onboarding model even as both Copilot and users' needs change.
What Copilot Onboarding establishes
A recurring onboarding process
New Copilot users can join throughout the entire contract period, making the service especially well suited to organizations rolling out Copilot licenses gradually.
A shared starting point
All users get the same basic understanding of how Copilot works, what the technology can and can't do, and how to use it responsibly.
Current examples from real work
We start from everyday work tasks — not isolated features. Users get to see how Copilot can be used for things like meetings, email, analysis, documents, and presentations.
Access to experts
The live sessions are led by people who work with Copilot themselves. Participants get to see the technology used live, can ask questions, and can return to the sessions for review and deeper learning.
A scalable model
The same basic model can be used whether the organization is onboarding a few hundred or many thousands of users.
Four recurring live sessions
Every user gets access to four expert-led live sessions in Microsoft Teams, each about 50 minutes long. The sessions repeat every month, except during vacation months. That means a user can start when the need arises, rather than having to wait for the next training project.
Users can attend multiple times if they want to review or deepen their understanding.
Session 1 – Getting started with Copilot
What actually is Microsoft 365 Copilot? We cover its capabilities, limitations, basic ways of working, and how to get better results by giving Copilot the right instructions and context. Participants make their first Copilot interactions during the session.
Session 2 – Meetings, conversations, and collaboration
How can Copilot help before, during, and after meetings? We work with Copilot Chat and Teams and show how Copilot can help prepare for meetings, understand conversations, summarize discussions, and take next steps.
Session 3 – From idea to finished content
We follow a workflow from an initial idea in Copilot Chat through to a document and presentation. The focus is on how Copilot can be used across multiple steps in a real work task, rather than on individual features.
Session 4 – Email, data, and everyday tasks
We show how Copilot can help in tools like Outlook and Excel, and how the technology can be used to understand information, manage email, and simplify recurring tasks.
The Copilot Onboarding portal
Between live sessions, users have access to a web-based portal. It serves as the organization's shared entry point for onboarding and contains short, concrete demonstrations and use cases that users can return to whenever the need arises.
The content is continuously developed in step with Microsoft 365 Copilot, keeping the onboarding relevant even as the service changes.
Built for organizations rolling out Copilot over time
Copilot Onboarding is particularly well suited to three situations:
1. You're facing a broad Copilot rollout. Give users a shared start as the licenses are introduced.
2. You're assigning Copilot licenses gradually. Add new users as they get Copilot. They can join next month's onboarding without you needing to order or organize new training sessions.
3. You already have Copilot, but usage doesn't match expectations. Give existing users the chance to start fresh with a clearer foundation and concrete examples of how Copilot can be used at work.
The organization stays in control — Exobe runs the onboarding
Copilot Onboarding is a service where the organization decides which employees are included and how the Copilot rollout should happen. Exobe is responsible for the onboarding experience, the live sessions, and the ongoing content. This creates a clear division of responsibility:
You control who gets Copilot. We help the users get started.
The service is not open for individual registration, and there is currently no self-registration option for organizations. The service is set up together with Exobe for an agreed user volume.
Fixed cost for six months of onboarding
Copilot Onboarding is delivered as a six-month service with a fixed price based on the maximum number of users the organization wants to be able to onboard during the period. New users can be added on an ongoing basis within the agreed level, making the cost predictable even as Copilot licenses are assigned gradually.
| Package | Number of licenses | Price (SEK, excl. VAT) |
|---|---|---|
| XS | 1 - 500 | 80 000 |
| S | 501 - 1 500 | 120 000 |
| M | 1 501 - 5 000 | 300 000 |
| L | 5 001 - 10 000 | 500 000 |
| XL | 10 000+ | 750 000 |
Onboarding is the beginning — not the whole transformation
Copilot Onboarding solves an important part of Copilot adoption: giving every new user a good start and helping them begin using the technology in their work. For greater impact, organizations often also need to work on things like:
- Leadership and sponsorship
- Ambassador networks
- Communication and engagement
- Identifying value-creating use cases
- Developing ways of working and processes
- Measuring usage and impact
Copilot Onboarding can be used as a standalone service or as part of a broader change initiative together with Exobe.
Planning to roll out Copilot?
Tell us how many users you're planning to give Copilot and what the rollout looks like, and we'll show you how an ongoing onboarding program can be set up for your organization.
FAQ
What Is Included in the Copilot Onboarding Service?
The service includes four recurring expert-led live sessions, access to the Copilot Onboarding portal, and ongoing updates to the content as Microsoft 365 Copilot evolves. The service runs for six months.
Who is the service for?
Copilot Onboarding is aimed exclusively at organizations that have adopted or are planning to adopt Microsoft 365 Copilot. It suits both organizations carrying out a larger rollout and organizations where Copilot licenses are assigned gradually over time.
Can New Users Join on an Ongoing Basis?
Yes, that's a core part of the service. Since the live sessions recur every month, new users can join as soon as they get their Copilot license. This means the organization doesn't need to gather all users into a single onboarding round.
Can individuals purchase the service?
No. Copilot Onboarding is an organizational service and is not sold to individual users.
Can an organization register itself?
Not currently. The service is set up together with Exobe based on the organization's needs and the maximum user volume to be covered during the contract period.
Do all users have to start at the same time?
No. That's one of the core ideas behind the service. New users can join on an ongoing basis throughout the contract period.
Does a user have to attend all sessions in the same month?
No. The sessions recur, which makes it possible to attend whenever it suits and to return to a session again if needed.
Are the sessions recorded?
The service is primarily built around current live sessions and concrete material in the portal, but the live sessions are recorded and can be viewed until the next round. The point is for the content to be able to evolve alongside Copilot, rather than building up a library of recordings that quickly risks becoming outdated.
How long does the organization have access?
The contract period is six months. During that period, new users can join on an ongoing basis within the organization's agreed user level.
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