Voicemail Manager

Getting started with Voicemail Manager

Sign-Up

1. Add the App in Team Apps and open it in Teams. You could also open direct via https://voicemailmanager.exobe.com/, the you have to sign in.

2. If you have not approved Apps By Exobe, you have to do this now. As Global Admin accept the Permissions requested. Make sure that you tick "Consent on behalf of your organization".

Assign Admin permissions

1. Open https://portal.azure.com and search for Apps by Exobe

2. Set at least one user as VoiceMailManager.Admin. To edit the first user check the checkbox to the left of the user and then click Edit assignement.

3. Click None selected to select a role

4. Select the VoiceMailManager.Admin role and click Select

5. Click Assign to assign the role

6. As administrator you should now be able to see the Admin portal in VoiceMail Manager. If not sign out and sign in again. Open Admin Panel by clicking on the Admin-button.

Onboarding

1. In Admin Panel go to Onboarding. If you are signed in as Global Admin, click the right button to open the consent form, if you are not signed in as Global Admin, click the left copy button to copy the consent URL. As Global Admin paste the content into a web browser where you are signed in as Global Admin.

2. Accept the Permission request

Add Mailbox

Make sure that you are signed in as admin

Open Admin -> Mailboxes

Click "Add Mailbox"

Search for your mailbox (Microsoft 365 Group or Shared Mailbox), select it. And then click Add Mailbox

You should now see voice messages from the group, if you have any. Only messages with audio files will be imported.

Connect Voicemail mailbox to channel

Open app in Teams, via Apps. Select a Channel to add Voicemail Manager to.

Voicemail Manager will post a message with Conversation ID and Service URL. Copy these values.

Open Voicemail Manager and select Edit

Paste Service URL and Conversion ID. Click "Save Channel Settings"

To test notification, click the bell icon and a message will appear in the connected channel

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