Microsoft Teams Telephony
With Microsoft Teams as your communication solution, you can eliminate outdated switchboards, expensive parallel systems, and technical issues that interrupt calls. Instead, you get a modern, flexible, and intelligent platform where both internal and external communication are naturally integrated. You can keep your existing phone number, use it globally, and benefit from AI-powered capabilities.
Unify your communication with Teams Telephony
Teams Telephony allows you to seamlessly integrate all your communication tools into one platform, eliminating the need for multiple disconnected systems. This gives you and your team a central hub for calling, chatting, and meeting—enhancing both internal and external communication.
With Teams Phone, you also gain access to AI-driven features like call analysis, transcriptions, and actionable insights that can improve customer service and sales strategies. And because your regular phone number can be used internationally, you can work flexibly wherever you are.
Teams Phone gives you the flexibility to keep your current provider, switch to a new one, or use Microsoft as your carrier—allowing you to choose the setup that best fits your business needs without compromising functionality or cost-efficiency.
The benefits of Teams Telephony
Centralized communication & cost savings
Teams Telephony allows you to consolidate your communication tools into a single platform, eliminating the need for multiple systems. It becomes a central hub for calling, chatting, and meetings—improving both employee collaboration and customer communication.
If your organization already uses Teams for internal communication, it’s easy to simplify workflows by integrating telephony into the same environment. That means all the familiar Teams call features can also be used for traditional phone network calls.
In our global Teams projects, centralization is often the focus—where clients migrate from multiple local PBX systems to a centrally managed Teams solution. This usually leads to both license optimization and more efficient communication system management.
AI-Powered features & global accessibility
Teams Phone enables call transcriptions, insights, and analytics with built-in AI. You can use your existing phone number internationally and retain full flexibility with your operator—keep your current provider, switch, or use Microsoft.
More efficient communication & collaboration
By combining telephony with Microsoft Teams, your organization gains a cost-effective, all-in-one solution for daily communication and teamwork. Employees can call each other freely within the company and operate entirely within a single communication platform throughout the workday.
How we work with you
01
Workshop
To ensure a smooth integration of Teams, we begin every project with a workshop phase. During these sessions, Exobe works closely with your team to understand your unique needs, goals, and technical environment. We assess your current systems and infrastructure to identify challenges and opportunities. If needed, we also conduct a cost analysis or build a business case before launching the implementation phase.
02
Planning
Following the workshop and assessment, we move into the planning phase, where we create a detailed implementation roadmap. This includes designing a tailored solution to ensure Teams integrates seamlessly and efficiently. We define the timeline, responsibilities, and required resources for project execution.
03
Implementation
Once planning is complete, we proceed with the deployment of Teams Telephony. Exobe manages the entire process—from installation and configuration to customization based on your needs. Our method is thorough and reliable, ensuring a smooth transition with minimal disruption. We also provide comprehensive training and support for your employees.
04
Handover
After the rollout, Exobe continues to support your organization through a handover phase. We offer ongoing management services to ensure the system operates optimally and that any issues are quickly resolved.
Our team remains available for continuous updates and support, helping ensure long-term success with Teams as your core communication platform.
Featured customer case
Microsoft highlights our work for DeLaval
Case
For a global player like DeLaval, seamless communication, effective collaboration, and streamlined digital information flows are essential.
Related services
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